Refund, Cancellation & Rescheduling Policy

Refund Policy

Payment in full is required prior to the start of services unless alternative payment arrangements have been approved in writing by Tahoe & Co Canine Solutions.

All payments are considered earned upon receipt. Due to the time, scheduling, and resources reserved for each client, all sales are final. Tahoe & Co Canine Solutions does not offer refunds for training programs, lesson packages, boarding services, deposits, or any other services.

Tahoe & Co Canine Solutions reserves the right to modify its pricing and service fees at any time without prior notice. Price changes will not affect services that have already been purchased.

Private Lessons & Seminars

Clients must provide at least 24 hours' notice to cancel or reschedule a private lesson or seminar.

Appointments canceled with less than 24 hours' notice, missed appointments, or no-shows will be considered forfeited and are not eligible for a refund or credit.

For cancellations made with at least 24 hours' notice, Tahoe & Co Canine Solutions may, at its sole discretion, allow the appointment to be rescheduled or issue a store credit.

Board & Train & Boarding Programs

Clients must provide at least 30 days' written notice to cancel or reschedule a Board & Train or boarding reservation.

Cancellations made fewer than 30 days before the scheduled start date, as well as no-shows, may result in forfeiture of all payments made.

For cancellations received at least 30 days before the scheduled start date, Tahoe & Co Canine Solutions may, at its sole discretion, issue a store credit or allow the reservation to be rescheduled. Refunds will not be issued.

By purchasing services, the Client acknowledges that they have read, understand, and agree to this Refund, Cancellation, and Rescheduling Policy.